The Client’s Needs
A long-time client in the plastic manufacturing industry needed to move 50 containers of plastic materials from Brussels, Belgium to Toronto, Ontario. This wasn’t just another shipment—it was a time-sensitive project tied to a major production schedule. They needed a logistics partner who could manage the entire journey, end to end, without hiccups.
The cargo was forkliftable, packed into standard 40ft containers, and required smooth coordination from departure in Europe through to final delivery in Canada.
The Challenges
An international freight shipping operation of this size and scale came with a few moving parts:
- Coordinating container pickup and port handling in Brussels
- Securing ocean freight with reliable sailing schedules
- Navigating international customs without hold-ups
- Handling local drayage and transloading quickly on arrival in Toronto
- Keeping the client in the loop from start to finish
- Ensuring safety and handling standards were followed throughout
Our Solution
Qeep Logistics stepped in with a fully-managed solution that covered every step—no handoffs, no confusion. Here’s how we handled it:
Step 1: Port Coordination in Brussels
We arranged for the containers to be picked up and staged at the Brussels port with precision timing. Working closely with our partners on the ground, we made sure all 50 containers were loaded without delay and booked on schedule.
Step 2: Reliable Ocean Freight
We secured space on dependable sailings to ensure the entire shipment moved together. With everything lined up in advance, there were no last-minute surprises.
Step 3: Proactive Customs Handling
Before the cargo even reached Canada, our team was already on the paperwork. All documentation was filed ahead of time, so the containers cleared customs smoothly when they arrived at the Port of Toronto—no unexpected holds or delays.
Step 4: Fast Turnaround at Arrival
Once in Toronto, we managed drayage from the port to a nearby facility for transloading. The plastic materials were quickly unloaded and shifted onto flatbeds, ready for the final leg of delivery. Forkliftable cargo made this stage fast and efficient.
Step 5: Direct Delivery to Site
We coordinated a clean, direct delivery to the client’s location in Toronto. Timing was key, and we stuck to the delivery window without any disruption to their production timeline.
Step 6: Transparent Communication
International shipping can feel like a black box if you’re not getting updates. That’s why we kept the client fully informed every step of the way—when the cargo left, when it landed, when it was en route, and when it arrived.
Step 7: Safety First
Whether it was at port, during transloading, or in transit—everything was handled with strict safety measures. From securing the cargo properly to using trusted equipment, we didn’t cut corners.
The Results
- On-Time Arrival of All 50 Containers: No delays, no damaged cargo—just a smooth process from start to finish.
- A Happy and Informed Client: They never had to chase for answers, and everything arrived exactly as expected.
- Repeat Business Secured: Off the success of this project, we’re already handling their next round of shipments.
At Qeep Logistics, we specialize in complex international freight shipping solutions that require tight coordination, transparency, and flawless execution. From Brussels to Toronto, we moved 50 containers with zero stress—proving once again that reliability is the best logistics strategy.