Contact

Talk to a specialist.
Not a chatbot.

Tell us what’s moving and where. A Qeep operator reaches you within the hour during business hours, faster when freight markets get chaotic.

Licensed FMCSA brokerBonded & insured24/7 human control tower
Control tower online · 24/7
Avg first reply 4 minException SLA 12 min
What’s this about?

Pick your path. We’ll route it right.

Topic *


Reply within 1 business hour · Your details are never shared.
No spam, everYour details are never sold or sharedReply within 1 business hour
Reach the right desk

One number. Six desks. No phone tree.

Call (716) 671-4807 or email info@qeeplogistics.comand we route you instantly — no “press 4 for the next menu.”

Sales & Quotes

Mon–Fri · 7–19 ET

New lanes, rates, RFPs and onboarding.

24/7 Control Tower

24 / 7 / 365

Active shipments, tracking and exceptions.

Customs Desk

Mon–Sat · 6–22 ET

ACE / CARM filing, classification, clearance.

Carrier Relations

Mon–Fri · 8–18 ET

Carrier sign-up, setup packets and compliance.

Billing & AP

Mon–Fri · 9–17 ET

Invoices, POD requests and freight audit.

Careers & Press

Mon–Fri · 9–17 ET

Open roles, applications and media inquiries.

Before you reach out

Questions, answered straight.

How fast will I get a reply?
During business hours (Mon–Fri, 7:00–19:00 ET) a named specialist replies within one business hour — our average first reply is about 4 minutes. For active shipments, our 24/7 control tower works a 12-minute exception SLA, day or night.
Do I reach a real person or a chatbot?
A real person, every time. There is no chatbot and no offshore call center. The operator who quotes your lane is the same team that dispatches it, clears customs, and watches the milestones to your dock.
Is Qeep a licensed and insured freight broker?
Yes. Qeep operates under active FMCSA broker authority, posts the federal $75,000 BMC-84 surety bond, and carries contingent cargo and general liability insurance. We're CARM-registered for Canadian customs and move on a C-TPAT / PIP validated carrier network. Documentation and a certificate of insurance are available on request.
What do you need from me to quote a shipment?
The essentials: origin, destination, mode (or 'not sure'), ready date, and a rough idea of the cargo — weight, dimensions or pallet count, and any special handling. Pick the 'Get a quote' path above and we'll take it from there; missing details we'll sort out on the call.
Something's wrong with a shipment in transit — who do I call?
Use the 'Active shipment' path above or call the main line any hour — it routes straight to the 24/7 control tower. Have your shipment reference, B-L or AWB handy and a live agent will be on it within minutes.
How is my information handled?
Your details are used only to respond to your inquiry. We never sell or share your information, and quote details stay between you and your assigned specialist. The form is bot-protected and submissions are delivered straight to the responsible desk.
Let’s move it

Have a shipment? Get rates in 10 min.

Tell us the origin, destination and mode. A Qeep specialist replies within the hour with live capacity, lane price, and a transit window you can actually plan around.